After enabling the scale-out feature and creating users, follow the procedures below to create folders from a client.
1. Edit Access Permission to the Root Shared Folder
Make sure you have at least one user account with access permission to the root shared folder.
- Log in to EonOne using the primary appliance’s management IP.
- Select the cluster from the device list on the top menu bar.

- Go to Settings > Storage > Cluster folders. Select the root shared folder and click Edit.

- Go to Permission section. Give one or more users the read/write permission to the root shared folder.

- Click OK.
2. Check the Primary Appliance’s Data Channel IP
Make sure you know the primary appliance’s data channel IP.
- Make sure the client and your primary appliance are in the same subnet.
- Log in to EonOne using the primary appliance’s management IP.
- Select the cluster from the device list on the top menu bar. Go to Settings > System > File cluster > Data ports.
Important!
Always use the data channel IP of the primary controller (controller A by default) on the primary appliance.

3. Create Folders from a Client’s File Explorer
Make sure you have followed the procedures above before you continue.
- Open a file browser on a client computer. Here we use a Windows computer as an illustrating example.
- Type double backslashes (\\) and the data channel IP of the primary appliance into the file path bar.

- Log in as a user that has read/write permission to the root shared folder.
Important!
- When logging in, always check Remember my credentials to avoid authorization issues in the future.
- If you need to switch users on this Windows computer in the future, refer to this article: How do I switch users in Windows to access cluster folders?

- The root shared folder appears. Click to open the root shared folder.

- You can create folders under the root shared folder in the following ways:
- Create new folders manually
- Copy existing folders from another storage appliance
