Symptom:
When a GS unit is running under normal conditions, the EonOne management page shows CPU usage constantly above 90%, with no decrease to normal levels.
Diagnosis:
This issue affects all GS series models. The EonOne main menu indicates 90% CPU usage in the Resource Usage section, specifically associated with the RAID part.
Solution:
To resolve this issue, upgrade firmware to latest version.
Steps:
- Download the Firmware:
Access the official website or provided link to download the appropriate firmware version for your GS model.
https://www.infortrend.com/global/products/service - Backup Important Data:
Ensure all important data is backed up before proceeding with the firmware upgrade. - Upgrade the Firmware:
Follow the instructions in the firmware documentation to perform the upgrade. - Verify Upgrade:
After upgrading, verify that the firmware update was successful and the CPU usage has returned to normal levels.
By upgrading to the specified firmware versions, you can address the high CPU usage issue and restore normal operation.