Symptoms
- The UI displays a warning event message:
WARN:SMART-CH 12 ID:62 (JBODId:1 SlotNum:3) Drive Event Detected. - This indicates a potential issue with the drive, as detected by the SMART monitoring system.
Impact Scope
This issue could potentially result in data loss.
Solution
- Replace the Drive and Seek Further Assistance
- Replace the Drive: It is strongly recommended to replace the drive as soon as possible to prevent any risk of data loss.
- If Replacement Is Not Immediately Possible: If you are unable to replace the drive immediately, please create a support ticket at Infortrend Support. We can help you diagnose the problem and provide further guidance.
- Prepare a Spare Drive
Prepare an additional drive and configure it as a spare drive. This way, if the system detects a SMART error on a drive, it will automatically initiate the cloning process of the affected drive and replace it with the spare drive. This helps ensure data integrity and minimizes downtime.