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Infortrend Technology Job Position

CIOReview Magazine just named Infortrend as one of top 10 most promising storage solution providers in 2018.

About Us

Infortrend Technology is a pure-play Enterprise Data Storage solution provider with 25 years of history and a public listed company (TWSE: 2495) in Taiwan since 2002. In order to deliver the highest quality products and services, Infortrend integrated product development, design, manufacturing, technical consulting / support to deliver a comprehensive solution to our customers and successfully deployed more than 600,000 redundant rack-mounted systems worldwide. (http://www.infortrend.com)

Infortrend offers wide-ranging storage products from SAN, NAS, to Unified, and to customers from SMB to Large Enterprise.

Infortend’s experiences in redundant and high availability hardware design and proprietary firmware/ software integration capability set us apart from other Linux-based NAS providers.

  • Over 20+ years of focus on the block device design resulted a highly streamlined and efficient firmware architecture to deliver on price-performance. Our products ranked at top in SPC benchmarks is a testament to that.
  • We also offered true Unified Storage with support to Fibre Channel device, and our firmware supports native iSCSI channel implementation, not through OS simulation like other Linux based NAS, which resulted in big difference in performance.
  • Our intelligent firmware can automatically adjust the data processing mode for the IO behavior of the underlying application, whether it is small file based (such as database) or large file based applications (such as Broadcasting/Media Editing), to deliver amazing performance.
  • Unlike other Linux-based NAS rely on OS for their drive handling capabilities which resulted in performance degradation with increasing number of drives, Infortrend’s unique drive handling capability offers linear scale-up performance with increasing number of drives.
  • Our Intelligent Drive Recovery (IDR) technology can also inspect and recover drive data to prevent time-consuming rebuild process and offer truly competitive NAS solution that excels in price-performance.
  • Our management software - EonOne offers centralized interface that can monitor performance, capacity, system status, and manage multiple systems. Our service manager provides automatic system diagnosis and instant notice to Infortrend’s technical support.

Business Development Manager (DACH)
based in the Dusseldorf office
Job responsibility:
  • Develop new customers and grow the existing customers in the German market.
  • Manage channel sales and successfully meet sales quotas to achieve annual revenue objectives.
  • BS/MS Degree, proficient in English and German.
  • At least 3 years sales experience in the Germany market.
  • Over 3 years sales experience in IT industry, familiarity with Storage/Server/PC will be a plus.

Technical Presales
based in the Dusseldorf office
Key missions:
  • Business enablement by presenting Infortrend as a company and its solutions to address customers’ business and technological needs with the commensurate level of communication chosen for maximum comprehension
  • Train and update customers (mostly channel partners) to empower them with product and business knowledge necessary to promote Infortrend solutions
  • Be able to work independently (including travelling when required) to build a rapport with key accounts (existing and new). We perceive a strong presales candidate to be convincing in his/her approach to introducing customers to the brand
  • Configure and recommend the appropriate Infortrend storage solutions for customers with the goal to maximize project participation and win rate
Examples of responsibilities:
  • Provide pre-sales technical support
  • Support the sales team by taking a consultative role in supporting customer's evaluation processes, including making architectural recommendations
  • Train customers to master the products & fit them into their applications
  • Troubleshooting development/configuration issues, and managing escalation to Technical Support and development teams
  • Articulate and educate technical and architectural storage concepts to a variety of audiences, including resellers, distributors, developers, architects, IT operations professionals and senior IT management
  • Sell the value of Infortrend products using multiple formats/channels, including phone, presentations, and live/online product demonstrations (both internally and externally)
  • Translation of relevant information sources including websites, eDMs, whitepapers, etc. to local language where applicable (region dependent)
  • Work directly with customers to ensure Infortrend is meeting project deadlines and raising any issues to BDMs throughout the whole process
  • Perform reseller and customer technical product training and certifications
  • Performing post installation follow ups with resellers to ensure products meet requirements resolving any issues
  • Provide feedback on features, issues, trends, and other product or market related concerns that affect product sales and acceptance
  • Develop self knowledge of major competitors and baseline knowledge of all other competition
  • Work with Technical Support when required to provide post-sale support
  • Complete management assigned MBO’s within the designated time frame
  • Investigate new solution areas for product extensions
  • Completing any other ad hoc tasks including tender documents
Technical knowledge or one or more of the following technologies:
  • SAN, NAS, Unified Storage - File and Block storage & protocols
  • Cloud Infrastructures
  • Microsoft Windows Server; Linux
  • Cluster File Systems
  • Windows AD, LDAP
  • Virtualisation Hypervisors (VMWare vSphere, Microsoft Hyper-V, Citrix)
  • Backup/Restore operations
  • RAID configurations
  • Overview of IP/FC networks and security
  • Disaster recovery and business resiliency
  • Systems Management & Monitoring
  • Database Technologies

If you are interested in the position offered, please email your CV to HR1@infortrend.com.

Thank you!