Symptom
A newly installed batch of drives is not recognized by the system at all, or they immediately display as "Not Ready" or "Failing."
Conditions When the Problem Occurs
This issue may arise when the hard drives being used are not compatible with the storage enclosure.
Solution
- Verify the firmware (FW) version of the hard drives you are purchasing locally.
- Ensure that the FW version (e.g., 0101, 01020) is compatible with the specific enclosure.
- Certain firmware versions may not be compatible with the enclosure, leading to drive failures.
- Always consult with a local partner or Infortrend engineers before purchasing drives to ensure compatibility.
QVL Download
For a list of compatible drives, please visit the Infortrend website and download the latest Qualified Vendor List (QVL): Infortrend QVL Download.