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Knowledge Base

How to Fix EonOne GUI Freezing When Unmounting Snapshots?

Last modified date: Thu, 24 Oct 2024 15:56:58 GMT+8

Symptom:

When unmounting a snapshot for a file volume, the GUI becomes unresponsive and gets stuck.

Diagnosis:

Unmounting an XFS file volume on older firmware versions can cause the GUI to become unresponsive, preventing the completion of the specified task.

Solution:
  1. Refresh the UI: Refresh the UI to restore normal functionality.
  2. Upgrade Firmware: Upgrade to the latest firmware version.
Steps for Firmware upgrade:
  1. Download the Firmware:
    Access the official website or provided link to download the appropriate firmware version for your GS model.
  2. Backup Important Data:
    Ensure all important data is backed up before proceeding with the firmware upgrade.
  3. Upgrade the Firmware:
    Follow the instructions in the firmware documentation to perform the upgrade.
  4. Verify Upgrade:
    After upgrading, verify that the firmware update was successful and the unmounting snapshot will not cause problem.

By following these steps, you can resolve the issue of the EonOne GUI freezing when unmounting snapshots.

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