Symptoms
Backup task fails or shows error messages in the UI or logs during GS scale-out cluster configuration backup.
Possible Cause
Common causes include insufficient disk space, incorrect folder permissions, or internal errors when exporting the configuration.
Recommended Solution
- Check available disk space and free up space if needed.
- Re-run the backup process under Cluster > Maintenance in the GS scale-out system.
- If the issue persists, contact technical support by submitting a ticket through the support portal.
Preventive Action
- Regularly monitor disk usage.
- Schedule periodic configuration backups and check logs to ensure successful completion.